Banking System In Nigeria: Dramatic Issues With Serious Concern -By Ikpang Sunday

The issue of bankers and their customers had comes to a point where the government and the general public, should take cognizance. It is becoming a serious and baffling one. I believe from all indications that the bank is a place where financial transactions take place and also a place where valuable objects are kept. These valuables are kept for safety and against lost. And it is expected, that, when customers are in need of these valid items they can easily access them.

But the reverse is the case. In some of our banks, the system is so retarding and dissatisfying, that one begins to imagine if the bank is operating an ‘isu isu group of companies’ or a co-operative society and thrift. Some of these banks can do whatsoever with your account, and claimed whatsoever services they are rendering for it in the name of modern banking system. Most times your account can be blocked or be on post no deposit (PND) without any authentic reasoning. And when you try to protest over the odes; they will formulate, something like your account was opened in a student account and need migration, and, this is a civil servant or an employee of an establishment that had been operating, that, account for more than two or more years before now in that same bank.
One of the amazing and commendable thing the former governor of central bank mister Godwin Emefule and some stake holders did, was to curb down some criminals, who opened banks in the name of commercial banks, and bring them to book by closing those banks and this is one of the reasons, ‘some powers that be’ are now witch-hunting and persecuting him, because of the good work he did. Well, I know he may have his flaws but that man had helped Nigeria and the people of this country, whether we like or not.

The truth is that the service in some banks is coarse, inhuman and frustrating; once your issue becomes one already narrated above. I will not fail to highlight here that since the introduction of technology to the banking system, it had been very hectic to customers, we all remember the introduction of bank verification numbers-BVN which was introduce February 14, 2014 by the central bank of Nigeria (CBN) through the bankers committee and in collaboration with all banks of Nigeria on centralized biometric identification system for the banking industry. This was to curb or reduce illegal money transactions. The year this was introduce was another dramatizing moment, where customers were threaten beyond measure about their account been frozen; if there details are not captured, I tell you a lot of people fainted in banks, some even slept in the corridors of banks to get their details captured or not.
Early this year the money policy-the redesigning and regulation of money circulation, brought another untold hardship on Nigeria, where Nigerians where to embrace electronic money transfer, so, that those who wants to usurps or rigs the elections with money or cause chaos with their money power, will be frustrated, putting the common man; who had his livelihood tied to his little money in the bank, in a confused and detrimental state.
Regulating currency flow is a good thing with the modern technology we have. But, we should know that fraudsters, can also work with ‘anybody’, to perpetrate evil minded act, and anybody can be either those staff in service and out of service in the bank.

What I will finally say is that the committee of banks should annex a medium where customers-genuine customers can enjoy good banking system without frustration and destabilization. And furthermore, the system of operations should be conducive for premium or esteem customers.

Ikpang Sunday is talented writer he can be contacted with this email address: ikpangsunday@gmail.com